Welcome to AHVC!
At Animal Haven Veterinary Center, we understand that your pets are an important part of your life. Our highly trained staff will treat you and your pets with professionalism and courtesy, while providing your pet with the best veterinary care available. Our full-service practice offers a variety of services intended to promote your pet’s overall health and longevity. It is our privilege to care for you and your pets, so call today to learn more about our services or schedule an appointment!
Come prepared with any records your fur baby has as well as a new client form!
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We are committed to our patients and their humans during these new times of Covid-19 and will be open to provide veterinary care.
In an effort to best ensure the safety of our clients and staff, we will be following CDC and World Health Organization guidelines of social distancing and doing our part to flatten the curve. At this time, these organizations have allowed veterinary offices to remain open as an essential community services/need as long as implementation of policies for minimizing human contact are followed. We want to be able to provide veterinary care while ensuring the safety and health of humans. The health of each client as well as our team of animal care providers here at Animal Haven Veterinary Center is vital during these uncertain times. This means that appointments will occur in a new format that minimizes human contact/interaction.
Please follow the following guidelines so that we can continue to provide veterinary care for the pets that are so important in all of our homes and lives:
Cats must arrive in a carrier. All dogs must arrive on a secure leash (or small dogs can arrive in a carrier).
When you arrive for your appointment, please call the office and the part of the appointment that normally occurs in the office before seeing the veterinarian will now occur via telephone with a staff member while you remain in our vehicle. As you check-in for your pets appointment we will communicate the guidelines for your appointment, if it is an exam you will be able to accompany your pet for their appointment, if your pet is here for a technician appointment or a surgical procedure we will receive them at your vehicle. Once this initial phone call is complete, we will ask that you wait in your vehicle for an exam room to become available. Once a room is available, you and your pet will be received by our staff at your vehicle. Receipt of medications, home care instructions, and checkout/payment will be handled over the phone and at your vehicle/curbside.
If you need medications and/or prescription food, please call ahead so that we can get it ready for you. When you arrive to pick it up, please call and we will check you out over the phone then bring your items out to you.
We know this is an odd way to conduct appointments but we believe this will allow us to provide care to the animals while following guidelines given for our profession to follow when rendering patient care.
We thank you for your cooperation, patience, and understanding as we navigate this "new normal" together over these upcoming weeks.
Covid-19 hours change:
Monday & Friday 8am-4pm
Tuesday & Thursday 8am-2pm
(View our Saturday hours in our monthly newsletter)
Sunday we are closed
We apologize for any inconvenience this may cause and appreciate your patience and understanding during these difficult times.